Our Team

Damien Santer

Managing Director

Dip. Paramedical Science

Damien Santer is an ALS certified paramedical practitioner and educator.

Having spent the better part of twenty years in the boardroom running technology and management consulting firms, Damien went back to school to achieve his Diploma in Paramedical Science with the mission of driving awareness of the importance of high quality first aid and pre-hospital emergency medicine in the developing world.

In the early 2000’s, Damien was a member and trainer of a multidisciplinary rescue unit in regional NSW, providing vertical, road crash and flood rescue, storm damage support, first aid, general rescue and search and rescue. He was also a NSW State Rescue Board Accredited Operator.

Damien is a Training Advisor to The Scout Association and heads the first aid training team for 28 countries spanning Europe, Africa and Asia. He is a Wilderness First Responder with Wilderness Medical Associates and has qualifications in both technical rope rescue and white-water rescue. He is also the Director of the Medical Relief arm of 4x4 Relief Malaysia.

Damien teaches Urban First Aid for the Emergency Care & Safety Institute, Wilderness Medicine for Wilderness Medical Associates International and Austere and Emergency Medicine for AEMED International.

Gurjeet Singh

Medical Advisor

Dr. Gurjeet Singh, a specialist in emergency medicine with training in emergency traumatology, leads the X3SI medical advisory board. Gurjeet successfully obtained his MBBS degree from Melaka Manipal Medical College in 2010 and has since devoted his career to advancing the field of emergency medicine. He accomplished his Masters in Emergency Medicine from the University Sains Malaysia (USM) in 2020. He then pursued further education and qualifications in the subspecialty of emergency traumatology under the tutelage of the Academy of Medicine Malaysia's College of Emergency Physicians. Gurjeet holds academic fellowships conferred by the European Accreditation Council in Trauma Imaging and Stroke Medicine.

With extensive experience, Gurjeet has served across eight hospitals spanning four different states, contributing to his 13-year tenure in the field of emergency medicine. Gurjeet has received accolades including Best Trauma Team Leader 2018 (MASCOT), National Trauma Team Champion (2018, MASCOT), the National Excellence Service Awards in 2014, and the prestigious Jasamu Dikenang Award at the World Academic Council of Emergency Medicine (WACEM, 2022).

His contributions to the field include the publication of 23 articles in renowned, peer-reviewed, open-access journals, and presenting at over 20 national and international conferences. Gurjeet's affiliations with institutions like the Academy of Medicine Malaysia and the College of Emergency Physicians, along with his status as a fellow of the USM Alumni of Doctors, a member of the Emergency Traumatology Subspecialty Interest Group, a Trauma Life Support National Instructor, and a Malaysian Emergency Neurology Life Support Instructor demonstrates his unwavering commitment to advancing the field of emergency medicine.

MBBS (MAHE), M.MED (EM, USM), FADUSM, AMM, C.C.A.T Emergency Traumatology (MOH)

Fellowships Trauma CT, Stroke(TMC,Spain) Pain(LASHS) MH(OSU. US)

Sivananthan Rajaandra

Associate Director, Medical Services & Education

Sivananthan Rajaandra, MBBS completed his undergraduate studies in AIMST University, Malaysia. After completing his housemanship in Hospital Raja Permaisuri Bainun at Ipoh, Perak, He was posted to remote district hospitals for about 3 years: first in Terengganu, And then in the Northern part of Selangor.

Dr Siva believes that healthcare begins with understanding your own body and the conditions that may affect it. He practiced general medicine because he feels health education and preventive care are important pillars of medicine.

Dr Siva has one son and enjoys camping, cycling, and spending time with his son and pet dog in his free time.

Claire Jamieson

Service Delivery Manager

Claire Jamieson (pronouns: she/her) joins us on secondment from our LMS partner, eXped LLC. Claire has spent the last 16+ years in software development and project management, initially within the oil and gas industry before moving to web and app development. Claire holds a BSc in Applied Biosciences and an MSc in Environmental Chemistry.

Coming from such a diverse background, Claire loves the professional challenge of working within the field of software. However, when she is not at work she is passionate about her voluntary role at Girlguiding UK and has been an adult member of British Guiding Overseas for almost ten years. She particularly loves the chance to mentor and steer the next generation of girls and young women by introducing them to new skills and experiences. She is proud to be providing them with a safe space to thrive.

Claire has lived in Malaysia for ten years and loves the people, the food and the weather. It's a far cry from the cold temperatures of her home in bonnie Scotland! When not sitting at her computer, Claire enjoys the delights of Malaysia with her family, her rescue dog Finn and the occasional other foster dog that she just couldn't say no to.

Shamsiah Ismail

Finance Manager

Wee Chee Ong

Medical Services & Education Manager

Shafiq Nur Iqram Hisham

Medical Services & Education Assistant

Shafiq Nur Iqram is a dedicated individual with a strong passion for saving lives. He completed his education with a Diploma in Paramedic, which laid the foundation for his remarkable journey. With one year of experience at the Rapid Petronas refinery in Pengerang and five years as a paramedic and ambulance driver with a local ambulance service provider, Shafiq has developed his skills and expertise in emergency care. Currently, he works with X3SI, where he enthusiastically shares his knowledge and life experiences with others. Through teaching and raising awareness, Shafiq plays a crucial role in promoting the importance of emergency medical care and making a positive impact on people's lives.

Bailey Teng

Digital Media Specialist

Bailey, a seasoned Art Director with a strong focus on digital media, has been honing her craft since 2015. Her expertise lies in the realm of visual communications, where she thrives on generating excitement and creating captivating experiences for brands. With a deep-rooted passion for illustration, animation, and progressive enhancement, she possesses the remarkable ability to infuse brands with an aura of excitement, making them visually dynamic and engaging. Beyond her creative pursuits of designing and building innovative digital experiences, Bailey finds joy in other realms of self-expression. In her downtime, she delights in the culinary arts, exploring new flavors and techniques in the kitchen. Additionally, she embraces her DIY spirit by engaging in handcraft projects, where she can unleash her creativity and bring her ideas to life through tangible creations.

Joey Wong

Technology Specialist

Joey is an avid technology enthusiast with a knack for system analysis and optimization. He lends his expertise to team, contributing to various web-related projects, predominantly of a technical nature.

Joey's fervor lies in comprehending the intricacies of computer systems and maximizing their efficiency. He remains consistently engaged in exploring the latest technologies, ensuring he stays up-to-date with the advancements. Joey possesses comprehensive knowledge of HR systems, ERP software, common web platforms, as well as being proficient in Moodle, WordPress and Oxygen.

During his leisure time, Joey's passion extends to fitness, earning him the title of a fitness geek and a dedicated gym-goer. Recognizing the significance of both mental and physical well-being, he actively pursues research on mental health techniques and theories.